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Retail Assistant Store Manager
TEAVANA
Posted Date: November 2, 2011
Teavana is a fast-growing specialty tea retailer carrying over 100 varieties of loose leaf tea and a variety of high quality tea accessories from around the world. Our goal is to enrich the lives of our guests by sharing the health benefits and the global culture of tea. We are a diverse and socially conscious company that supports EquaTrade and donates to CARE International. We are excited to be growing at a rate of approximately 50 to 60 new stores per year.
Retail Assistant Store Managers (Assistant General Managers) at Teavana play a large supportive role to the Store Manager. They understand that profitability enables us to share the health benefits of tea, give back to our communities, and provide great benefits to our employees while we aspire to grow as the most recognized and respected brand in the tea industry. Our managers are customer service and sales focused. They are out on the sales floor working with guests as well as training staff members on successful sales techniques with a emphasis on great customer service, building customer rapport.
Benefits at Teavana include a company culture that believes in developing and promoting our employees. For example, promotions above GM ranks are 100% internal and promotions below GM ranks average 80% internal. We are dedicated to continue increasing our internal promotion rate as we grow and maintaining a lower turnover rate than typical for the retail industry. Pay is offered as a competitive base rate, plus a monthly bonus potential with no cap on amounts. Teavana offers a full range of competitive benefits for Full Time and Part Time employees who average 20 plus hours per week.
A successful Assistant Manager should:
1.) Be able to role model the Teavana selling process, which includes maintaining a high level of personal sales and coaching and training your sales team while also controlling expenses.
2.) Train a professional selling team to help accomplish the store goals.
3.) Balance the first 2 things while successfully completing the operational and administrative parts of the management teams role.
There are excellent opportunities for the right candidates to advance quickly within the company.
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